I'm Kaitlyn Zhang. I help digital products feel less like a puzzle and more like it was made to make sense. By blending research and design, I uncover what people truly need and turn those insights into experiences that simply work.

I'm curious by nature. I ask questions, test assumptions, and explore different ways to make technology more usable and accessible.

My work sits at the crossroads of design, research, and experimentation where empathy meets evidence to create products that resonate with people.

Currently…

🍵 Embarking on a quest for the city's best matcha latte

🎏 Collecting memories across photos, videos, and little keepsakes

University of Washington
M.S. in Human Centered Design & Engineering

University of Nevada, Reno
B.S. in Business Information Systems & Analytics